Shipping policy

SHIPPING

All products are made to order. Please allow up to 5 business days for production and processing. Once your item is packed and ready, it will ship from the nearest fulfillment facility. You’ll receive a shipping confirmation email as soon as your order is on the move. Shipping times and rates are calculated at checkout and vary by destination unless free shipping is offered at the moment of purchase.

 INTERNATIONAL SHIPPING

We ship worldwide. International delivery times vary depending on your location and local customs. If your package has been in transit for over 20 days, we recommend contacting your country’s customs office, as packages are sometimes held for inspection or payment of fees.

CUSTOMS & IMPORT FEES

International orders may be subject to customs fees, taxes, or import duties once the shipment reaches your country. These charges are not included in your purchase and must be paid by the recipient. We do not cover these costs, and they will not be refunded.

If a package is returned due to unpaid customs fees or unclaimed delivery, we will contact you to arrange reshipment (at your expense).

As noted in our return policy, we do not offer refunds for unclaimed or rejected orders.

TRACKING

Once your order ships, you will receive a tracking number via email.
Please note:

Tracking may take up to 48 hours to update after dispatch.
If your package is marked delivered but you haven’t received it, contact the courier directly.
Once an order leaves our fulfillment facility, we no longer have control over it.